T.E.A.C.H. Application Process Specialist

The Children's Forum

... because kids can't wait

Status: Full-Time
Salary Range: $15 – $16.35
Location: Tallahassee

Job Function: Provide support for TEACH Counselors, applicants, recipients and centers.

Specific Job Duties:

  • Screen scholarship applications for qualifications, completeness and accuracy.
  • Ensure proper scholarship data entry is recorded into database.
  • Contact applicants via telephone or email in reference to incomplete applications or rejections.
  • Provide technical assistance to Portal users to troubleshoot concerns and overcome barriers.
  • Accept calls from applicants, directors or anyone else seeking information about scholarships.
  • Counsel applicants on the best way to achieve their professional development goals.
  • Provide technical assistance and support for incoming queries and issues related to online portal/dashboard.
  • Cover phone and front desk in the absence of the TEACH Assistant.
  • Assume any and all other duties as necessary for the successful implementation of the program as assigned by the supervisor and the President/CEO.
  • Abide by the policies and procedures as set forth by the Children’s Forum Board of Directors.

Education and Experience:
Must have a high school diploma and a minimum 3 to 5 years of administrative/clerical experience.

Knowledge, Skills and Abilities:

  • Excellent communication skills both verbally and in writing.
  • Excellent, professional and courteous telephone skills.
  • Must be able to work with varying socioeconomic backgrounds.
  • Must be computer literate and have some knowledge of data entry.
  • Must be able to organize work and project needs.

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